1. Collection of Personal Information

We collect personal information directly from you when you use our services, make reservations, or communicate with us. This information may include:

• Full name
• Contact details (email address, phone number, address)
• Payment information (credit card details, bank account information)
• Reservation details (dates of stay, number of guests)
• Any other information you provide to us voluntarily

2. Use of Personal Information

We use the personal information we collect for the following purposes:

• To provide and personalize our services, including processing reservations and managing your account
• To communicate with you about your reservations, inquiries, and updates to our services
• To improve our services, analyze usage trends, and enhance the user experience
• To comply with legal obligations and resolve dispute
• To send you marketing communications about our services and promotions, where you have provided consent or where permitted by law

3. Sharing of Personal Information

We may share your personal information with third parties for the following purposes:

• With service providers who assist us in operating our platform and providing services such as payment processing, customer support, and marketing
• With property owners and managers to facilitate reservations and provide personalized services
• With law enforcement authorities, regulatory agencies, or other third parties where required by law or to protect our rights, property, or safety
• In connection with a corporate transaction, such as a merger, acquisition, or sale of assets

4. Protection of Personal Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We restrict access to personal information to authorized personnel who need to know the information to perform their duties.

5. Your Rights

You have certain rights regarding your personal information, including:

• The right to access and request copies of your personal information
• The right to request corrections to your personal information if it is inaccurate or incomplete
• The right to request the deletion of your personal information under certain circumstances
• The right to object to the processing of your personal information for marketing purposes or where we rely on legitimate interests as our legal basis for processing
• The right to withdraw your consent to the processing of your personal information at any time, where applicable

6. Children’s Privacy

Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately.

7. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting a notice on our website or contacting you directly.

8. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at support@resavation.com